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| Alphabetical | By Popularity | | - (AU) AuraTech Software
 - Developers of the CISS help desk system. - (AU) Infra Corporation Pty Ltd
- Offers help desk, change management, and web-enabled support software. Regional head offices are located in the U.S., Australia, and the U.K.
- (AU) PRD Software Pty Ltd
- Allowing web access for support staff and clients.
- (AU) Support Solutions
- Offers Quantum Series, a system for help desks, call centres and service operations. Includes problem and resource management, knowledge tools, assets and configurations, change management.
- Avensoft
- Web-based help desk, customer support, and bug tracking software.
- Axios Systems
- Creators of Assyst, the ITIL-based help desk and IT service management software package.
- CA Unicenter Service Desk
- Automate service desk functions to maximize efficiency, customer satisfaction, and productivity.
- Call Support Now
- Offers hotline helpdesk for software related issues.
- CDN Systems, Inc.
- Web based help desk and call tracking service.
- Control-F1
- ESupport software that enbles help desks to deliver technical support via the Internet using diagnostic, system management, and desktop sharing tools.
- CustomFAQs Solutions
- Provides a complete online customer service support solution and full web-based helpdesk solutions including knowledge base, call tracking, dynamic FAQ, email management, live chat, and surveys.
- Cynergy Software
- Makers of web based CRM help desk software that is affordable and easily customised to offer customer support for many different applications.
- e11 Help Desk Software
- Offers web-based help desk software products for customer relationship and service management.
- Eden Help Desk Software
- Designed for internal or external call management. Features comprehensive ticket tracking, reporting, and end user self-help.
- ExDesk Help Desk Software
- Offers a web based help desk and customer service solution for your IT support, or business needs. Customisable and easy to use with a free trial.
- Express Technology
- Business software for CMMS maintenance, MSDS labels, and help desk support with SQL database engine.
- FrontZone Corporation
- Features the products FrontSupport and FrontSupportWeb, which store and manage customer support information.
- Gemini Software
- Offers IT help desk management software, customer relationship management, and web-enabled support software.
- GoToAssist
- Provides IT help desks that remotely support end users regardless of location.
- GoToAssist Express
- GoToAssist Express provides remote support services and IT management for support teams, call centres, consulting firms and IT help desks.
- Groopz E-Commerce
- Real-time customer service application that allows you to chat with web site visitors.
- GWI Software
- Supplier of customer service software for the Web.
- h2desk Help Desk Software
- Browser-based help desk software used to manage your support emails. Features include support ticketing and powerful knowledge base.
- Help Desk Revolutions
- Offering web-based help desk software designed for information technology management.
- Help Desk Software Central
- Offering customisable IT help desk software products and consulting for customer relationship management and integration support.
- Help Desk Systems (UK) Ltd
- Offers a range of helpdesk management, change management, and web access software.
- Help Desk Systems, Inc.
- With database driven knowledge base.
- Help Desk Technology Corporation
- Offers help desk automation software. A free trial evaluation of HelpSTAR can be downloaded.
- Help Desk World
- Offers a comprehensive directory of help desk software, services, information, and resources.
- Help Desks
- Directory of help desks, comparison charts, and reviews.
- Helpdesk.Com
- Industry resource for buyers, users, and service professionals.
- HelpDeskList
- Lists software packages, vendors, and provides comparisons of functionality and pricing.
- HESK Help Desk Software
- Offering free, PHP-based help desk software that runs with MySQL database, allowing you to set up a Web-based ticket support system.
- Hornbill Systems Ltd
- Makes the Support-Works Helpdesk family of products and a firewall product. Also provides Internet assistance for companies.
- Hosted Help Desk
- Customisable web-based help desk software.
- House-on-the-Hill Software
- Offers helpdesk software for internal and external call ticketing.
- ieComputerSystems
- Offers help-desk software, ieSupportManager, for IT support staff as well as software development and IT consultancy services.
- Ilient Help Desk Software
- Creators of SysAid help desk and asset management software for IT departments.
- Infra Corporation
- Develops helpdesk and change management software.
- Internet Software Sciences
- Offering web based help desk products for small business and ecommerce.
- Intuit Information Technology Solutions
- Offers Track-It! software for Windows with modules for help desk, PC inventory, LAN audit, web support, training, purchasing, reporting, 3D graphing, and more.
- Kayako
- Developer and vendor of hosted (SaaS) and self-hosted help desk software and live chat software.
- Kemma Software
- Providing help desk, customer relationship management, and tracking applications.
- KnowledgeBase
- Provides article publishing and retrieval solutions for web sites, products, internal departments, and multi-department corporations.
- LBE Helpdesk Systems
- Offers windows or web-based helpdesk software, with extensive report capabilities.
- Live2Support.com
- Offering a live chat software application and customer service operator solution with log analysis and advertisement tracking tools.
- LiveHelpNow Customer Service Software
- Hosted (SaaS) help desk software provider. Services include live chat, ticket-email, and knowledge base management with extensive reporting.
- LogMeIn Rescue: Remote Support Software
- LogMeIn Rescue is used by IT helpdesks to provide instant remote support to customers and employees.
- Magic Solutions
- Offers a suite of products that allows information technology managers to promote information sharing and facilitate workflow.
- Modern Thinking
- Offers web-based work tracking and helpdesk software.
- Monarch Bay Software, Inc.
- Offers HelpTrac help desk management software and customer support system.
- Numara Software
- Provider of IT service and help desk management solutions, Numara FootPrints and Numara Track-It!, for IT and support professionals. The software supports and centrally manages customer issues via phone, email, web, chat, and wire.
- PhaseWare
- PhaseWare software provides customer support and help desk management software.
- Prolin
- IT service manager software from HP.
- Rhombus Software, Inc.
- Offers a comprehensive suite of support automation products.
- Royalblue Technologies plc@
- ServiceWare
- Provider of knowledge management software and knowledge bases to customer support and service organisations.
- SiteHelpDesk.com
- Help desk software that provides intranet or Internet browser-based capabilities for internal and external customer support and inventory management.
- SMA Management Systems
- Specialises in help desk and IT service management and reporting software (including HEAT and Centennial Discovery), implementations, consulting services, training, and assessments.
- Soffront Software, Inc.
- Features the application Track HelpDesk, a web-enabled and customisable product.
- Softopia Development, Inc.
- Supplies products for internal, external, or product support.
- Support-Works (UK)
- Features online services for computer support staff.
- Systemetrics, Inc.
- Messaging and computer system management. SENTRY, an automated operations system management tool, HelpDesk, an integrated solution for problem management and asset tracking.
- TechExcel, Inc.
- Specialising in integrated office, helpdesk, and project tracking applications that integrate web, wireless, and client/server technologies.
- UniPress Software
- Offers FootPrints web-based helpdesk and problem management software with modules for PC and network asset and change management, and advanced live e-support.
- WonderDesk
- Offers web based help desk software.
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