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| SITE LISTINGS |
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| Alphabetical | By Popularity | | - (AU) Australasian Call Centres
 - Telemarketing, teleservice, customer support, and help desk. - (AU) Call Centre Management Association (CCMA) Asia Pacific Ltd.
- Serving call centre professionals in the region and around the world with news, chat sessions, jobs online, event calendars, and more.
- (AU) Evalue
- Offers measurement, consulting, and education services enabling customer value enrichment.
- (AU) Stellar Asia Pacific
- Call centre and business process outsourcing provider. Services include customer service, telemarketing, accounts payable processing, and more.
- 1-800 We Answer Call Center
- Provides 24 hour call centre and complete answering services for businesses and individuals.
- 5 Star Outbound Telemarketing & Inbound Call Center Services
- Specialises in appointment setting, answering service, order taking, lists, and lead generation.
- 7 West Communications, Inc.
- Inbound call centre, specialising in customised telephone answering service, inbound telemarketing and order taking.
- 800 Call KC
- Comprehensive response service centre, offering inbound/outbound call centre services, merchant services, inventory and fulfillment systems, and more.
- Absent Answer, Inc.
- Includes 24 hour answering and messaging services, support, on-line order taking, telemarketing, and enrolment services.
- AcaciaTel Teleservices International
- Services include call processing, call distribution, fax on demand, and consumer product support.
- Adaptiv Communications
- Offers automated call centre services and promotional phone cards.
- Advanced Business TeleServices, Inc.
- Offering outbound and inbound sales, customer service, lead development, and publishing re-qualification and acquisition.
- Advanced Innovative Marketing and Call Center
- Offers inbound call centre and customer service, specialising in telemarketing and lead generation.
- Affina
- Customer relationship management services, including contact centre, mail and fulfillment, data analysis, marketing research, and customer interaction consulting.
- Airpage
- Call centre and answering service.
- Alert Communications
- Specialising in live customer support, inbound and outbound telemarketing, email and web mediums, telemarketing services, and technical support services.
- Alliance Communication Center
- Providing 24 hour customer service and telemarketing services for companies.
- Alpine Access
- Provides call centre services with agents and flexible and cost-effective scheduling.
- Alta Resources
- Offering interactive call centre solutions.
- Ameri-Force Call Center Solutions
- Call centre providing English speaking, college educated call centre agents, customised services, competitive pricing, real-time reporting, and metrics.
- America's Call Center
- Offering catalogue order taking, inbound telemarketing, credit card processing, cross selling, and 800 service.
- AmeriCall
- Provides outsourcing of call centre services using voice, text, and web based communications.
- American Customer Care
- Providing call centre solutions for inbound and outbound customer support including order processing, customer service, and sales assistance through VOIP, email, phone, and IVR.
- Ansercomm Communications
- Offers voice mail, order entry, and message faxing services, as well as telephone answering service with live operators.
- Answer Center America
- Bilingual call centre and answering service that features state of the art equipment, highly trained business professionals, and dedicated customer service agents. ACA goes the extra mile to become a seamless extension of your business.
- Answer Force
- Phone answering service and inbound call centre solution providing 800 answering services, virtual office, voicemail, and text message services.
- Answer Quick Telecommunications
- Provides telephone answering service, order taking, data processing, mailing service, alpha dispatch, telephone survey, and nationwide paging.
- Answer United
- 24 hour call centre and complete answering service for businesses and individuals. Answer United has been providing outsourced answering services to hundreds of businesses for over 45 years.
- AnswerNet Network
- Provides telemessaging services as well inbound, outbound, automated, and eBound voice and text-based customer contact and fulfillment services.
- Answerwest.com
- Web-enabled call centre providing outsourcing for inbound operations and customer care services.
- Atlantic Tele-Center, Inc.
- Web-enabled inbound and outbound call centre offering a unified solution for voice, data, fax, e-mail, and web callback.
- Buehner-Fry, Inc.
- Provides phone and call management services and software to the holiday and corporate housing industries.
- Call Center Depot (CCD)
- Offers products combined with performance consulting, outsourcing services, and free resources.
- Call Center Network Group
- Provides programmes and services that facilitate the exchange of ideas, experiences, and solutions to meet the challenge of managing the contact centre environment.
- Call Centre Focus
- Telebusiness magazine offering articles, bulletin boards, jobs, diary, and more.
- Call-Center-Services-Company.com
- Outsourcing firm providing outbound and inbound call centre company services.
- CallCenter-Services.com
- Specialist in call centre/help desk engineering and performance.
- CallCenterCareers.com
- Employment resources specialising in the call centre and CRM industries. Features jobs, a resume database, and industry information.
- CallCenterMagazine.com
- Covers products and services that are designed to improve customer care.
- CallCenterOps
- Dedicated to individuals working in call centre environments world-wide. Features jobs, articles, magazines, business cases, and more.
- CallCenterStore.com
- Offers research papers, books, training tapes, software, scripts, and more.
- CallCenterWorld.com
- Resource for the call and contact centre industry.
- CallDesk
- Virtual live receptionists will answer, screen, and transfer calls, take messages, set appointments, or sell your products or services.
- Canadian Call Center
- Canadian call centre organisation TigerTel/UTR specialises in inbound and outbound call centre solutions and services for clients throughout North America.
- Centris Spanish Call Center Services
- Centris works with companies who are looking to expand their Spanish speaking customer service departments and improve customer satisfaction.
- Chesapeake TeleServices
- Providing customised inbound and outbound call centre services.
- Cleave Global e-Services Ltd.
- Cleave provides call centre BPO voice and data services.
- CMG Call Center Software and Service Solutions
- Offering automatic dialers, predictive dialers, and sales lead generation.
- Concorde Communications
- Concorde Communications is a nationwide award winning call centre service that includes telephone answering, inbound telemarketing, help desk, and order taking.
- Connection, The
- Offers 24 hour inbound telemarketing service.
- Contacteam
- Specialises in customised employment solutions for the contact centre industry including assessment, training, management, and administration.
- CRMXchange
- Offers webcasts, white papers, event calendars, and product directory for Customer Relationship Management (CRM), call centre, and telemarketing professionals.
- CyberRep.com
- Providing customer relationship management solutions including online customer chatting and data analysis.
- Delhi Call Centre
- Offers training, dealer referral, technical, and product support services.
- E-Services Group
- Leader in offshore call centre and back-office processing. Providing world class call centre operations and customer service.
- E-Tellicall
- Offers call centre solutions including appointment remider calls, birthday reminders, telemarketing calls, and wakeup call services.
- Element Customer Care
- Element Customer Care provides call centre, tech support, and CSG Systems billing solutions for cable, broadband, and telecommunications operators. Incorporating industry best practices and processes to create excellence in customer service.
- Extend Communications Inc
- 1-800 inbound call centre, providing order taking, and many other direct marketing response services. Servicing Canada and the U.S.
- Focus Telecommunications, Inc.
- Provides Web-enabled telephone answering services including ordertaking, fulfillment, dispatching, dealer locating, telemarketing, technical, and customer service help lines.
- Global Response
- Provides a robust suite of e-commerce solutions, inbound and outbound call centres, and catalogue call centre services.
- GroAccess Communications, Inc.
- Provides outsourced customer support, inbound and outbound call centre services, and order fulfillment to small and medium-sized companies.
- Hispanic Teleservices Corporation
- Provider of outsourced customer support for the global Hispanic market.
- Inspired Call Center Services
- Inbound and outbound telemarketing call centre. Services include direct marketing, interactive voice response, lead generation, debt collection, political campaigns, and more.
- IntelliCare Health Call Center
- URAC-accredited health call centre providing 24 hour nurse advice line, physician referral, as well as custom inbound and outbound healthcare communication programmes.
- Intellicom Contact Centers
- Offers inbound, outbound, e-response, web enabled, and fulfillment services.
- International Business Systems, Inc.
- Produces LiveAssistance, a web call centre (in-house or outsourced) that offers communication through text chat.
- IRT Online
- Interactive Response Technologies providers outsourced CRM, customer contact programmes and call centre services, including inbound and outbound voice, email and live agent chat services.
- Kadish Associates
- Offers call centre outsourcing and vendor management with special expertise within the catalogue services industry.
- Keener Communications
- 24-hour answering service and inbound call centre, offering outsourcing solutions for call traffic via the telephone and Internet.
- L&S Teleservices
- Call centre featuring inbound and outbound telemarketing, customer service, catalogue orders, lead generation, market research, and database clean-up.
- LiveOps
- Provides an end-to-end teleservices technology.
- LiveWire Logic
- Provides an automated, interactive Web-based customer service system that handles customer sales and support queries.
- MessagePlex
- Uses web-based terminals to provide answering services.
- MessagePro, Inc.
- Nationwide provider of call centre services for business and government including confidential hotlines, Sarbanes-Oxley hotlines, telephone answering services, and corporate switchboard outsourcing.
- netCustomer.com
- Specialises in ebusiness call centres, software, consulting, and customer service.
- Omni Fulfillment and Call Center
- Provides order taking, merchant accounts, shopping carts, live chat support, product, and literature fulfillment in a web enabled environment.
- Performance Marketing
- Precision Response Corporation
- Provides integrated teleservicing, information management, fulfillment and customer service solutions.
- Prestige International
- Develops and provides customer relationship management outsourcing services.
- Productivity Associates Inc.
- Specialises in customised outsourced helpdesk and call centre services for companies ranging from small to large.
- Promero, Inc.
- Promero is a hosting call centre and CRM software hosting provider, and member of the Oracle Partner Network.
- Ring India
- Provides a network of individual third party call centres in Asia Pacific with affiliates throughout India, Philippines, Mauritius, Singapore, and Malaysia.
- Ron Weber and Associates
- Offers inbound customer care, outbound marketing programmes, and sales support.
- Solutions Dominicana Call Center
- Customised outsourced solutions including customer service, collections, and technical support. Solutions Dominicana enables companies to reach marketing goals while keeping back office expenses under control.
- Sound Telecom
- Nationwide provider of inbound and outbound call centre services. Sound Telecom offers live operator telephone answering, virtual auto attendants, and a full line of pagers and pager services.
- Source One Communications
- Provides outsourced customer contact centre programmes and services including inbound and outbound call centre support, recall and crisis management, fulfillment, and interactive response (IVR).
- Spanish Answering Services
- Spanish-speaking call centre that handles incoming calls and provides translation and interpretation services.
- Spectrum Communications
- Provides web-enabled call centre and answering services featuring customised outsourcing options for order taking, enhanced voice mail, customer SVC support, dispatching, virtual offices, and more.
- Target Interact
- Offering interactive solutions for Customer Relationship Management (CRM).
- Team Premier
- Offers answering systems, order taking, customer services, and alpha pager dispatch.
- Tele-Direct Call Centers
- Offer a variety of inbound and outbound solutions.
- Telelink Call Centre Inc.
- Offering business services including customer support, order taking, and fulfillment services.
- TELUS International Phiippines
- TELUS International Philippines provides call centre services and outsourcing solutions to leading North American clients.
- Unicom Telecommunications Specialists
- Provides corporate communications services, as well as technical services and sales.
- VMG BPO
- Business process outsourcing services company that offers virtual assistant services for individuals, entrepreneurs, and large businesses.
- White Pajama
- ASP provider of customer contact solutions including CRM, e-mail, telephony, IVR, CTI, Knowledge Base, Chat, Co-browsing, Universal Queue, and more.
- Working Solutions
- Outsourcer of remote agent call centres for augmenting in-house sales, ACD, IVR, customer service, and CRM call centres.
- Xact TeleSolutions, Inc.
- Offers communications and call handling solutions designed to help companies achieve targeted business objectives.
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